Frequently Asked Questions

1. What is my MPRN (Meter Point Reference Number)?
2. Do I contact my current electricity supplier to let them know I am switching?
3. When will I become an Electric Ireland customer if I am switching electricity supplier?
4. I have credit on my keypad meter, what happens to this money if I am switching electricity supplier?
5. Will I get new keypad meter top up cards when I switch to Electric Ireland?