Residential Help

How do I submit an electricity meter reading?

Submit a meter reading online

You can submit a meter reading online by signing up or logging in to your Online Billing account.

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Submit a meter reading by phone

You can also submit a meter reading to us by phone.
Call our customer care team on 0345 600 5335 and we will be happy to help you with your request.

When calling us, have the following information ready:

  • The name on your Electric Ireland account (this is on Electric Ireland bill)
  • Your Electric Ireland account number (this is also on your Electric Ireland bill)
  • Your meter reading (need help with how to read your meter?)
  • Your MPRN (found on the top right corner of your Electric Ireland bill)
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