Residential Help

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Keypad Meters

Your guide to Keypad meters, including how to get a keypad meter and topping up your keypad meter

Home

Moving Home

What you need to know about moving into your new home, or closing your account

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Online Billing

Register here for Your Account Online, our online account management tool

Billing

Billing

Ways to pay your electricity bill, Understand your bill and our Glossary of electrical terms

Meter

Meters

How to read your electricity meter and how to submit a meter reading

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Safety

Contact telephone numbers for NIE Networks emergency and metering queries

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Efficiency

Energy efficiency information for your home.