Residential Help

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Online Billing

Register here for Business Online, our online account management tool

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Moving In or Out

What you need to know about moving into your new home, and closing your account

Billing

Billing

Ways to pay your electricity bill, Understand your bill and our Glossary of electrical terms

Meter

Meters

How to read your electricity meter and how to submit a meter reading

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Switching

Switching to Electric Ireland is easy, find out how

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Safety

Contact telephone numbers for NIE Networks emergency and metering queries

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Efficiency

Energy efficiency information for your home. 

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Pay as you go

Pay As You Go meter guide, How to get a Pay As You Go meter and top up