Residential Help

How will I know if I am running low on credit on my keypad meter?

To check your remaining credit, press the # button on your keypad meter.
To see your average number of days credit remaining, press the # button followed by 1.

If your credit reduces to £1 your keypad meter alarm will sound for 2 minutes and repeat every half hour (not between the hours of 10pm and 8am) to tell you your credit is low.

Find out what to do if your keypad meter credit is running low and you can't top up.

Top up online now
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