We are currently experiencing exceptionally high enquiry levels on our phone lines and we apologise for the delay.
If you wish to pay your bill or submit a reading, you can do so easily by signing up to Your Account
or if you're a keypad customer you can top up online
Emergencies & Outages (NI)
For any electrical interruptions or emergencies you should contact NIE Networks immediately at 03457 643 643
Postal Address: Electric Ireland, 1st Floor, 1 Cromac Quay, The Gasworks, Belfast BT7 2JD, Northern Ireland.