Residential Help

Will a keypad meter change the way my meter reading is taken?

Your meter reading will continue as normal, and NIE Networks will read your meter every 3 months to keep your account up to date. Please assist NIE Networks with access to your property when required. All NIE Networks personnel will carry appropriate identifications.

If required you can provide us with a meter reading by calling 0345 600 5335 (Monday - Friday, 8.30am to 7pm, excluding bank holidays).
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