Residential Help

Where can I buy credit for my keypad meter, if I can’t top up online?

You can top up your keypad meter, if you are out and about, wherever you see the PayPoint sign. You can also find your nearest Paypoint outlet on their website.

To top up by phone you can call our 24/7 automated keypad top up service on 0345 600 5335 and we’ll be happy to help you top up.

If you need to get your most recent keypad meter top up code, please call 0345 600 5335, select Option 1 for keypad meter top up and then Option 2 to hear your last top up code.
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