Latest updates

Government Credit Supports

HM Government Credit Supports

HM Government has provided a payment of £600 to help with energy bills, including £400 under the Energy Bills Support Scheme and £200 under the Alternative Fuel Payment scheme. The Energy Support Scheme (EPG) is still live.

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HM Government Schemes

HM Government Schemes FAQs

A comprehensive list of questions to help you understand how the payment will be made and what you need to do.

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Energy Room by Room

A room-by-room guide to becoming more energy efficient, helping your household save energy and enjoy #SmarterLiving with Electric Ireland.

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Electric Ireland's Code of Practice provides useful information of the efficiency use of eletricity.

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Understanding my bills

Understanding my electricity bill

Understanding my electricity bill

A quick guide to help you understand the cost and detail in your electricity bill.

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energy charter

Energy Charter

Energy Charter Launched to Help Consumers this Winter

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Available Supports

Codes of Practice for Residential Customers

Codes of Practice for Residential Customers

We are committed to providing you with high levels of customer service.

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Supports for Vulnerable Customers

Supports for Vulnerable Customers

Electric Ireland is committed to providing support to our vulnerable customers who have special requirements where continuity of energy supply is critically important.

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Customer Care Support

Customer Care Support

At Electric Ireland, we understand that anyone can experience financial difficulties from time to time. If you are struggling to pay your energy bills, our friendly and professional Customer Care team are here to help.

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quick-101-support

Quick Check 101

Quick Check 101 can help protect you against bogus callers.

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From the blog

Energy efficient changes mean smarter savings

Energy efficient changes mean smarter savings

Fancy cutting your carbon footprint or saving a little money around your home? Whatever your reasons, we are here to point out a few small changes that can make a big difference to the energy efficiency of your home.

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How to make the grocery shop last longer

How to make the grocery shop last longer

Make the weekly shop last longer with a few Smarter Living tricks from Electric Ireland to help you save food and energy.

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Key Performance Indicators