Your Account

  • Your Bill Online

    • No more paper bills
    • Make online payments
    • Track your energy usage
    • Check your next bill date
    • Submit a meter reading
    Login/Register
  • Top Up Your Keypad Meter

  • Register to remember your details for future top ups

    Login Register
  • Top up without registering

  • Pay now by Debit Card

  • Sign up for Your Bill Online to pay your bill by Debit Card.

    Login Register

    Or contact our Customer Care team on 0345 600 5335 to make a payment

  • Submit a Meter Reading

  • Submit your own meter reading by logging in or signing up to Your Bill Online.

    Login Register

    Or contact our Customer Care team on 0345 600 5335 to submit your meter reading

  • Sign up to Direct Debit

  • Sign up for Direct Debit to qualify for a direct debit bonus of £5, simply download and complete our direct debit mandate form.

    Or contact our Customer Care team on 0345 600 5335 to set up your direct debit

  • Moving into your new home

  • Contact our Customer Care Team on 0345 600 5335 to move your Electricity account to your new address. This guide will help you with what you need.

  • Moving out and closing your account

  • If you are moving out of your home and need to close your account you can contact our Customer Care Team on 0345 600 5335. This guide will help you with what you need.