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Residential Help

Switching Electricity Supplier

Find out how to switch to Electric Ireland for your electricity

Ways to pay your electricity bill, Understand your bill and our Glossary of electrical terms

How to read your electricity meter and how to submit a meter reading

Your guide to Keypad meters, including how to get a keypad meter and topping up your keypad meter

What you need to know about moving into your new home, or closing your account

Register here for Your Account Online, our online account management tool

Energy efficiency information for your home.

Contact telephone numbers for NIE Networks emergency and metering queries

Our special services for older customers and people who require support