We understand how important electricity or gas is for your business. So if you’re having any trouble meeting your payments, let us help you address the problem. What you need to do Call us on 0800 056 9914 and we can discuss the options available to you. Have your MPRN (electricity account) or SMPRN (gas account) and account number (found on your bill) ready. Take a look at our Energy Efficiency section for tips that could help reduce your bills. Did this answer your question? Yes No Thank you for your feedback